Please reference this page for some helpful general information before booking!
Each room can accommodate 6 to 12 players. The Roosevelt Room requires a minimum of 6 players.
- The minimum group age for The Great Houdini Escape Room is 12 years old.
- The minimum group age for The Roosevelt Escape Room is 16 years old.
If you have a player or two under the room’s minimum group age, they are welcome to join a group of adults! Please keep in mind that parts of The Roosevelt Escape Room may not be appropriate for young children.
For more info about players under 18 please click here.
The Roosevelt Escape Room is more physically exerting than the Great Houdini Escape Room, though it is not strenuous (think playground, not bootcamp). If you have questions or concerns, please contact us at firstname.lastname@example.org or by calling 415-997-8522 x 2.
Please block out a full 2 hours for the entire experience for either room. This includes 80/90 minutes for the game + extra time for instructions, team photo, etc.
Start Time & Arrival:
Please keep in mind that the start time on your reservation is not flexible.
Please arrive 10 to 15 minutes prior to your reservation start time so that we are able to get your group started on time.
Late arrivals may lose some play time. While we will try to get you in the room as quickly as possible, we will still have to stop your group with enough time to reset the room and prepare for the next reservation.
If you arrive more than 20 minutes after your reservation start time, you will be considered a “no show” and we will not be able to start your game.
We suggest wearing comfortable shoes for both rooms as you will be on your feet for the duration of the game. Dresses, skirts, and uncomfortable heels are not recommended for The Roosevelt Escape Room.
In the winter, we recommend dressing in layers. The Palace can be cold, but the rooms should be comfortable. We have lockers and coat hooks for you to use during your game!
Even though it is great Snap Chat and Instagram material, we do not allow photos or videos in the rooms! We will take a photo of your group after your game and send it to you by the next day!
We ask that your leave your mobile phones in the lockers we provide for you. We promise there will be plenty to keep you entertained! If you have a reason why you must keep your phone on you during the game, please let your host know.
We know some of you may be joining us after a dinner or happy hour. We strongly recommend that you arrive with a clear head for the game. Trust us, you will need to have your wits about you!
If you have any questions or concerns about whether this experience is right for you, please give us a call at 415-997-8522 or email email@example.com.